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Code d'Examen: MB2-700
Nom d'Examen: Microsoft (Microsoft Dynamics CRM 2013 Applications)
Questions et réponses: 90 Q&As
Code d'Examen: 070-416
Nom d'Examen: Microsoft (Implementing Desktop Application Environments)
Questions et réponses: 85 Q&As
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NO.1 In which two circumstances does the autosave process save changes to Lead
records?(Choose TWO)
A. When a user exits a changed record
B. Every 30 seconds
C. When a user creates the record
D. Every 120 seconds
E. Every time a user moves the focus out of an edited field
Answer: A,B
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NO.2 Which service schedule component should you use to measure skill levels?
A. resource group
B. resources
C. capacity planning
D. selection rule
Answer: C
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NO.3 What role do keywords play in the Knowledge Base?
A. Keywords are only used to manage the Knowledge Base.
B. Keywords relate similar cases to each other
C. Keywords are used to search for articles.
D. Keywords define the subject tree.
Answer: C
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NO.4 You schedule time off for a resource in Microsoft Dynamics CRM. How are the affected days
displayed in the service calendar?
A. as a red block
B. as a green block
C. as a blue block
D. as an orange block
Answer: A
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NO.5 A user reports that he cannot delete a Knowledge Base article template.
You need to ensure that the user can delete the template.
What should you do?
A. Delete all articles associated with the article template.
B. Unpublish the article template.
C. Ensure that the user has the Delete Article permission enabled.
D. Deactivate the article template.
Answer: A
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NO.6 You are adding resources to a resource group. Which three resource types can you add?
(Choose Three)
A. facility
B. business unit
C. resource group
D. name
E. users
Answer: A,C,E
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NO.7 Which action is possible directly from the All Contracts view?
A. Delete an active contract by using the Delete button.
B. Delete a canceled contract by using the Delete button.
C. Set an on-hold contract to Active by using the Release Contract button.
D. Set an on-hold contract to Active by using the Activate button.
Answer: D
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NO.8 When you qualify a lead, which two records will also be created?(Choose TWO)
A. Account
B. Contract
C. Campaign Response
D. Opportunity
E. Contact
Answer: D,E
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