Cisco meilleur examen 350-050, questions et réponses

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Code d'Examen: 350-050
Nom d'Examen: Cisco (CCIE Wireless Exam (V2.0))
Questions et réponses: 315 Q&As

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NO.1 Which role does the Wi-Fi Alliance fulfill regarding WLANs?
A. creates global interoperability for wireless channels and spectrum
B. maintains and creates the protocol standards by which wireless devices work
C. ensures that wireless products that are available to consumers provide the features that the products
claim to have
D. creates strict regulations
Answer: C

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NO.2 You are a wireless network administrator for a company that has installed a network that is based on
Cisco WLC and uses Aironet 1140 Series APs. The clients are using the 2.4 GHz band and WPA TKIP for
Layer 2 security. The president of the company reads a news article on the benefits of 802.11n and wants
to deploy it at the office so that the company can use data rates of up to 150 Mb/s. What should you tell
the president?
A. You need to change your Layer 2 security policy to WPA2 AES to achieve the 300 Mb/s data rate.
B. You need to purchase different APs because the 1140 Series supports only up to 54 Mb/s.
C. You need to change the client Layer 2 security to WPA2 TKIP.
D. You need to change the client Layer 2 security to open.
E. 802.1n data rates are possible only on 5 GHz.
F. 802.11n data rates are possible with the current client Layer 2 security, but for a theoretical data rate of
300 Mb/s, you need to use channel bonding, which is not recommended on the 2.4 GHz band.
Answer: A

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NO.3 Which of the following statements are not correct about Client Management Frame Protection (MFP)?
(Choose 2.)
A. Client MFP can replace Infrastructure MFP in case only CCXv5 clients are used.
B. Client MFP encrypts class 3 unicast management frames using the security mechanisms defined by
802.11i.
C. In order to use Client MFP the client must support CCXv5 and negotiate WPA2 with AESCCMP or
TKIP.
D. The only supported method to obtain the pre-user MFP encryption keys is EAP authentication.
E. CCXv5 client and access points must discard broadcast class 3 management frames.
Answer: A,D

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NO.4 Which of the below devices can cause unintentional RF jamming attacks against an 802.11 wireless
network? (Choose two.)
A. Rogue Access Point
B. Microwave oven
C. Radar
D. 900 MHz cordless phones
Answer: B,C

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NO.5 Which of the following statements are true regarding RLDP? (Choose two)
A. RLDP works only on APs configured in Open Authentication mode.
B. RLDP only works if the AP is in Monitor Mode.
C. RLDP will attempt to identify each Rogue AP only once.
D. RLDP only works if the Rogue AP is connected to a VLAN that is reachable by the WLC.
E. RLDP only works if the AP is in Local Mode.
Answer: A,D

Cisco   350-050   350-050

NO.6 Your site has already been surveyed at 5 GHz for 802.11n VoWLAN services. Which services can you
add safely, without conducting an additional site survey? (Choose two.)
A. enhanced Layer 2 or Layer 3 security of the WLAN
B. optional MFP client protection for Cisco Client Extensions Version 5 clients
C. 802.11n data services on the 2.4 GHz Frequency
D. 802.11n voice services on the 2.4 GHz Frequency
E. new services (such as location) on both frequencies
Answer: A,B

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NO.7 Fill in the blanks. ____ is classified as an 802.11i RSN with _____ as the mandatory encryption
protocol.
A. WEP, TKIP
B. WPA2,TKIP
C. WPA, AES
D. WPA2, AES
Answer: D

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NO.8 Which environmental phenomena can cause considerable degradation to your wireless signals?
A. multipath, reflection, scattering, refraction
B. multipath, alpha particles, diversity, absorption
C. multipath, cosmic radiation, free path loss, scattering
D. multipath, convergence, refraction, gamma rays
Answer: A

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NO.9 You are designing an autonomous wireless network for an office building that is located near a local
airport. The customer requires the use of 802.11a/n clients only, and the APs must never change their
channel after they are configured. Which two UNII bands and channels should you restrict the APs to use
on the 5 GHz radios? (Choose two.)
A. UNII-1 and UNII-3
B. UNII-1 and UNII-2 extended
C. 36-52 and 149-161
D. 36-48 and 100-140
E. 52-64 and 149-161
F. 36-48 and 149-161
Answer: A,F

Cisco   350-050   certification 350-050

NO.10 One of your customers is thinking of deploying wireless in a building. Which two items should you
establish in a pre-site survey? (Choose two.)
A. the exact channels that should be used
B. the agreed coverage areas for the design
C. the access security arrangements for getting into the building
D. the type of deployment (data-only service, voice service, or location services)
E. sources of RF interference
Answer: B,D

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NO.11 Which statement about heat maps on Cisco WCS is true?
A. They are predictive and rely only on the accuracy of the information that is provided with the map.
B. They are based on real-time actual values if Cisco Compatible Extensions is enabled on the APs.
C. They are predictive but can be converted to real values by using the Refresh from network button.
D. They are based on real-time actual values because of fingerprinting.
Answer: A

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NO.12 Which type of indoor Cisco AP should you deploy to make use of spatial multiplexing.?
A. AIR-LAP1242AG
B. AIR-BR1310G
C. AIR-LAP1131AG
D. AIR-LAP1252AG
E. AIR-LAP1524AG
Answer: D

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NO.13 What does the letter P in the designation of the AIR-CAP3502P AP indicate?
A. The AP supports the new IEEE 802.11p (WAVE) wireless standard.
B. The AP requires professional installation.
C. The AP can be used in plenum applications.
D. The AP is compatible with polarization type antennae.
Answer: B

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NO.14 Which three security threats require the Cisco Adaptive wIPS service for mitigation? (Choose three.)
A. on/off-channel rogue
B. spectrum intelligence
C. man-in-the-middle attack
D. rogue switch-port tracing
E. zero-day attack
F. network reconnaissance
Answer: C,E,F

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NO.15 You are working for a South American services integrator. Your customer has a working unified Cisco
WLC solution in Costa Rica (-A domain). You need to integrate an office in Panama (-N domain); correct
APs are already deployed for this domain. Which approach do you take?
A. Do nothing. These APs will work on the same Cisco WLC because the countries are neighbors.
B. Change the APs in the Panama office to AIR-CAP3502E-N-K9, which have external antennae.
C. Use the config domain add -N command on the Cisco WLC.
D. Add the country code for Panama (PA) through the Cisco WLC web GUI.
Answer: D

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NO.16 On AIR-CAP3500 Series APs, which AP mode allows you to intensively analyze the frequency
spectrum and detect interferers?
A. Sniffer
B. Monitor
C. SE-Connect
D. Analyzer
E. Rogue Detector
Answer: C

Cisco   350-050   certification 350-050

NO.17 You are converting your wireless infrastructure from a data-only design to a location services design.
Which task do you need to complete?
A. Disable the DSSS speeds for RFID compatibility.
B. Use fewer APs to avoid RFID 3D imaging.
C. Set APs to maximum power for RF fingerprinting.
D. Locate APs at the edges of your coverage area for trilateration.
Answer: D

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NO.18 After interviewing the customer to understand its wireless client requirements, you determine that
802.11b must be enabled to support legacy clients within a mixed-mode environment. What
recommendation will have the greatest mitigation on the effects of 802.11b clients on the rest of the
network?
A. Restrict the use of OFDM modulation.
B. Make 11 Mb/s the lowest mandatory rate.
C. Enable a separate SSID for 802.11b clients.
D. Enable short preamble.
Answer: B

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NO.19 Which of the following are required components for Client MFP? (Choose two.)
A. CCXv4
B. CCXv5
C. 802.11n
D. WPA2 w/TKIP or AES-CCMP
E. AnyConnect 3.0
Answer: B,D

Cisco   350-050   350-050   certification 350-050

NO.20 Refer to exhibit.
Which type of RF signature does the exhibit illustrate on channel 1?
A. broadcast probe flood
B. video camera
C. Wi-Fi inverted
D. NULL probe response
E. none of the above
Answer: B

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Cisco 350-001, de formation et d'essai

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Code d'Examen: 350-001
Nom d'Examen: Cisco (CCIE Routing and Switching Written)
Questions et réponses: 508 Q&As

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NO.1 When STP UplinkFast is enabled on a switch utilizing the default bridge priority, what will the new bridge
priority be changed to?
A. 8192
B. 16384
C. 49152
D. 65535
Answer: C

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NO.2 As a network administrator, can you tell me what the root guard feature provides in a bridged network?
A. It ensures that BPDUs sent by the root bridge are forwarded in a timely manner
B. It enforces the root bridge placement in the network
C. It ensures that all ports receiving BPDUs from the root bridge are in the forwarding state.
D. It ensures that the bridge is elected as Root Bridge in the network.
Answer: B

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NO.3 Which standard supports multiple instances of spanning tree?
A. 802.1D
B. 802.1s
C. 802.1w
D. 802.1z
Answer: B

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NO.4 Refer to the exhibit.
In the diagram, the switches are running IEEE 802.1w RSPT.
On which ports should root guard be enabled in order to facilitate deterministic root bridge election under
normal and failure scenarios?
A. GE-3/1, GE-3/2
B. FE-2/1, FE-3/2
C. GE-1/1.GE-1/2
D. GE-4/1, GE-4/2
E. GE-2/1, GE-2/2
F. GE-3/1, GE-3/2, GE-4/1, GE-4/2, FE-2/1, FE-3/2
Answer: F

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NO.5 The classic Spanning Tree Protocol (802.1D 1998) uses which sequence of variables to determine the
best received BPDU?
A. 1) lowest root bridge id,
2) lowest sender bridge id,
3) lowest port id,
4) lowest root path cost
B. 1) lowest root path cost,
2) lowest root bridge id,
3) lowest sender bridge id,
4) lowest sender port id
C. 1) lowest root bridge id,
2) lowest sender bridge id,
3) lowest root path cost
4) lowest sender port id
D. 1) lowest root bridge id,
2) lowest root path cost,
3) lowest sender bridge id,
4) lowest sender port id
Answer: D

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NO.6 Why does RSTP have a better convergence time than 802.1D?
A. It is newer
B. It has smaller timers
C. It has less overhead
D. It is not timer-based
Answer: D

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NO.7 What is the purpose of the STP PortFast BPDU guard feature?
A. enforce the placement of the root bridge in the network
B. ensure that a port is transitioned to a forwarding state quickly if a BPDU is received
C. enforce the borders of an STP domain
D. ensure that any BPDUs received are forwarded into the STP domain
Answer: C

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NO.8 Refer to the exhibit.
In the diagram, the switches are running IEEE 802.1s MST. Which ports are in the MST blocking state?
A. GE-1/2 and GE-2/1
B. GE-1/1 and GE-2/2
C. GE-3/2 and GE-4/1
D. no ports are in the blocking state
E. There is not enough information to determine which ports are in the blocking state.
Answer: D

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NO.9 Which of these correctly identifies a difference between the way BPDUs are handled by 802.1w and
802.1D?
A. 802.1D bridges do not relay BPDUs.
B. 802.1w bridges do not relay BPDUs.
C. 802.1D bridges only relay BPDUs received from the root.
D. 802.1w bridges only relay BPDUs received from the root.
Answer: C

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NO.10 Under which two circumstances would an RSTP bridge flush its CAM table? (Choose two)
A. Upon a port state change
B. Upon receiving a topology change notification
C. When transitioning from discarding to forwarding
D. When transitioning from forwarding to discarding
E. Only when changing from listening to discarding
F. When CAM resources have been completely used up
Answer: BC

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NO.11 Loop guard and UniDirectional Link Detection both protect against Layer 2 STP loops. In which two
ways does loop guard differ from UDLD in loop detection and prevention? (Choose two)
A. Loop guard can be used with root guard simultaneously on the same port on the same VLAN while
UDLD cannot.
B. UDLD protects against STP failures caused by cabling problems that create one-way links.
C. Loop guard detects and protects against duplicate packets being received and transmitted on different
ports.
D. UDLD protects against unidirectional cabling problems on copper and fiber media.
E. Loop guard protects against STP failures caused by problems that result in the loss of BPDUs from a
designated switch port
Answer: BE

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NO.12 What two features in Cisco switches help prevent Layer 2 loops? (Choose two)
A. UniDirectional Link Detection
B. Hot Standby Router Protocol
C. Virtual Router Redundancy Protocol
D. PortFast
E. Root guard
F. Loop guard
Answer: AF

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NO.13 You have done a partial migration from 802.1D STP to 802.1w STP. Which of the following is true?
A. 802.1D and 802.1w interoperate only when the 802.1D STP domain supports rapid convergence.
B. Ports leading to 802.1D devices will run in compatibility mode, while the rest of the ports will run in
802.1w mode.
C. This is an invalid configuration and a partial migration cannot be done.
D. The bridge timers will be set to match the 802.1D devices.
E. A secondary root bridge will always be populated within the 802.1D domain.
F. If the root bridge is selected within the 802.1D domain, the whole STP domain will run in 802.1D
compatibility mode.
G. In partially migrated 802.1w networks, it is recommended to keep the STP diameter below 4.
Answer: B

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NO.14 Which three port states are used by RSTP 802.1w? (Choose three.)
A. Listening
B. Learning
C. Forwarding
D. Blocking
E. Discarding
F. Disabled
Answer: BCE

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NO.15 Prior to 802.1w, Cisco implemented a number of proprietary enhancements to 802.1D to improve
convergence in a Layer 2 network. Which statement is correct?
A. Only UplinkFast and BackboneFast are specified in 802.1w; PortFast must be manually configured.
B. Only PortFast is specified in 802.1w; UplinkFast and BackboneFast must be manually configured.
C. None of the proprietary Cisco enhancements are specified in 802.1w.
D. PortFast, UplinkFast, and BackboneFast are specified in 802.1w.
Answer: D

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NO.16 If a port configured with STP loop guard stops receiving BPDUs, the port will be put into which state?
A. learning state
B. listening state
C. forwarding state
D. loop-inconsistent state
Answer: D

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NO.17 Spanning Tree Protocol calculates path cost based on which of these?
A. interface bandwidth
B. interface delay
C. interface bandwidth and delay
D. hop count
E. bridge priority
Answer: A

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NO.18 Which two of these are used in the selection of a root bridge in a network utilizing Spanning Tree
Protocol IEEE 802.1D.? (Choose two)
A. Designated Root Cost
B. bridge ID priority
C. max age
D. bridge ID MAC address
E. Designated Root Priority
F. forward delay
Answer: BD

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NO.19 Refer to the exhibit.
Which switching feature is being tested?
A. loop guard
B. PortFast
C. root guard
D. BDPU guard
Answer: A

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NO.20 Spanning Tree Protocol IEEE 802.1s defines the ability to deploy which of these?
A. one global STP instance for all VLANs
B. one STP instance for each VLAN
C. one STP instance per set of VLANs
D. one STP instance per set of bridges
Answer: C

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Code d'Examen: 642-242
Nom d'Examen: Cisco (Unified Contact Center Enterprise Implementation(UCCEI))
Questions et réponses: 135 Q&As

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NO.1 In the Cisco Unified Contact Center Enterprise, a Dialed Number Plan can be created to make it
easier for agents to perform transfers. Which of the following dialed numbers are invalid for agents to dial
from the plan?
A. SALES
B. 3%45
C. 3333
D. TEC123
Answer: B

Cisco   642-242   642-242 examen

NO.2 In the Cisco Unified Contact Center Enterprise solution, when a CTI Server on a Peripheral Gateway
fails, which of the following will not occur?
A. CTI OS Server disconnects all active agent CTI OS desktop clients from failed server.
B. CTI OS Agent Desktop clients attempt to automatically connect to another CTI OS Server.
C. CTI OS Agent Desktop clients display an "Offline" message.
D. Both CTI OS Servers perform a graceful shutdown to reset CTI OS Agent Desktop client connections.
Answer: D

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NO.3 In the Cisco Unified Contact Center Enterprise solution, the same object is configured in multiple
components. Choose the correct set of matching terms that fill in the missing object names in each
component.
A. 1 = CTI route point 2 = JTAPI call control group 3 = DNIS (temporary label)
B. 1 = CTI route point 2 = Dialog control group 3 = DNIS (temporary label)
C. 1 = CTI port 2 = JTAPI call control group 3 = CTI route point
D. 1 = CTI route point 2 = JTAPI call control group 3 = None
Answer:A

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NO.4 When setting up the Cisco Unified IP IVR 4.1(x) to communicate with Cisco Unified Communications
Manager, how do you configure the IP IVR to communicate with more than one Cisco Unified
Communications Manager server in the cluster?
A. On the JTAPI Provider Configuration web page, there are two fields to input the IP addresses or host
names of the Cisco Unified Communications Manager servers.
B. On the JTAPI Provider Configuration web page, you can enter only one Cisco Unified Communications
Manager server for the JTAPI provider.
C. On the JTAPI Provider Configuration web page, list the IP addresses or host names of the Cisco
Unified Communications Manager servers separated by a comma.
D. On the JTAPI Provider Configuration web page, enter the IP address or host name of the publisher and
when you synchronize the configuration, the IP IVR will automatically configure the available Cisco
Unified Communications Manager servers.
Answer: C

Cisco examen   certification 642-242   certification 642-242

NO.5 The Cisco Unified Contact Center Enterprise can queue calls at different queue priorities. In this
sample script, at what priority will the call be queued?
A. Three (3) ?As set in the Queue Priority node.
B. Five (5) ?The default for the Queue to Skill Group node, unless it was set otherwise.
C. None, as queue priority only is used when more than one skill group is used in the Queue to Skill.
D. It depends, as each call hitting the script will reset the priority for all calls when the Queue Priority node
is executed.
Answer: B

Cisco examen   642-242   642-242 examen   642-242

NO.6 In the Cisco Unified Contact Center Enterprise solution, how are CTI route points and CTI ports created
in the Unified IP IVR 4.0(x)?
A. CTI route points and CTI ports are created and associated to the IP IVR user in Cisco Unified
Communications Manager Administration prior to configuring the CTI route points in the IP IVR in the
CRS Administration menu.
B. CTI route points and CTI ports are created from the CRS Administration menu. The CRS
Administration will automatically create and associate the CTI route points and CTI ports in Unified
Communications Manager.
C. CTI route points and CTI ports are created from the CRS Administration first and then the CTI route
points and CTI ports are associated to the correct user using Unified Communications Manager
Administration manually.
D. CTI route points and CTI ports can either be created from the CRS Administration menu or from the
Cisco Unified Communications Manager Administration as long as the CTI route points and CTI ports are
associated to the correct IP IVR user profile.
Answer: B

Cisco examen   642-242 examen   642-242   certification 642-242

NO.7 In the Cisco Unified Communications Manager 4.1(x), what is the first step to create a new CTI route
point to be associated with a JTAPI user?
A. Create the CTI route point device and assign a directory number.
B. Using device association, map the CTI route point directory number to the JTAPI user.
C. Create a calling search space that includes the JTAPI user and CTI route point directory number.
D. Create a new directory number and associate it to the JTAPI user.
Answer:A

certification Cisco   642-242   642-242   certification 642-242

NO.8 When configuring a Cisco Unified Communications Manager dial plan to allow for dialing 911 or placing
other emergency calls, where should Urgent Priority be checked off in?
A. route pattern
B. route list
C. route group
D. calling search space
Answer:A

Cisco   certification 642-242   642-242 examen

NO.9 In a Cisco Unified ICM routing script, what is the best way to assign a sales call a higher priority in the
system?
A. At the beginning of the Sales routing script, use the Queue Priority node to set the priority of all calls
hitting that script to 1.
B. In the Queue to Skill Group node, set the call priority to 1 for any Sales skill group queue nodes.
C. In the Queue to Skill Group node, set the call priority to 10 for any Sales skill group queue nodes.
D. Use a Queue Priority node for support and other non-sales calls with priority 1.
Answer: B

Cisco examen   642-242   642-242

NO.10 Which of the following is not recommended to reside on the C: drive partition of any Cisco Unified ICM
Server?
A. Microsoft SQL Server log files
B. Core Unified ICM software
C. Microsoft SQL Server
D. Unified ICM Historical Data Server Database
Answer: D

certification Cisco   642-242   642-242   certification 642-242

NO.11 In the Cisco Unified Contact Center Enterprise solution, if the Cisco Unified Communications Manager
subscriber for the Cisco voice gateway is down, how will incoming calls be treated?
A. The call will get a "fast busy" and be terminated by the gateway.
B. The voice gateway will reroute the call to a secondary CTI route point.
C. The voice gateway will use the alternative/backup subscriber in the cluster for call control.
D. The voice gateway will route around the subscriber to an IP IVR port.
Answer: C

Cisco examen   642-242 examen   642-242   642-242 examen   642-242 examen

NO.12 A Cisco Unified Contact Center Enterprise routing script can send calls directly to a pre-defined label
or extension on a Cisco Unified Communications Manager IP Phone. What is the impact of that sort of
routing on the system?
A. The Cisco Unified Contact Center Enterprise solution will automatically take the call back based on the
ring-no-answer settings for the agent group associated with the call if no one answers within the timeout
parameter.
B. The Cisco Unified Contact Center Enterprise solution cannot send calls outside the defined range of
agent extensions / device targets in the system.
C. The Cisco Unified Contact Center Enterprise solution loses track of the call and reports it as
"transferred out".
D. The Cisco Unified Contact Center Enterprise solution does not lose track of the call if the call is
transferred to a monitored or agent extension / device target in the system.
Answer: C

Cisco   642-242   642-242

NO.13 What is the correct order of steps to install a new Cisco Unified IP Phone for a Unified Contact Center
Enterprise agent in Unified Communications Manager 5.x?
A. add device and device type, select model, enter the MAC address, and assign to device pool
B. add peripheral and peripheral type, select model, and assign to device pool
C. add phone, select model, enter the MAC address, and assign to device pool
D. add agent, select model, enter the MAC address, and assign to device pool
Answer:A

Cisco   642-242 examen   642-242

NO.14 Media termination points in Cisco Unified Communications Manager provide media services such as
call hold and call transfer for a call routed to an H.323 endpoint. To configure an MTP resource, which two
items must be configured? (Choose two.)
A. MTP type
B. MAC address
C. media routing domain
D. device pool
E. location
Answer:AD

Cisco examen   642-242   642-242 examen

NO.15 In the Cisco Unified Contact Center Enterprise solution, if an agent is in a Reserved state, which of the
following actions can the agent take?
A. Log off.
B. Change state to Not Ready.
C. Answer the call being sent to them.
D. Enter wrap-up data from the prior call.
Answer: C

Cisco examen   certification 642-242   642-242 examen   certification 642-242   certification 642-242

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Code d'Examen: 646-230
Nom d'Examen: Cisco (Advanced Unified Communications AM)
Questions et réponses: 61 Q&As

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NO.1 Which two statements regarding the advantages and benefits of security implementations in
Cisco Unified Communications solutions are true? (Choose two.)
A.The Cisco 1861 Integrate Services Router provides built-in security with hardware encryption and
decryption.
B.Voice clients are critical elements in the Cisco Self-Defending Network, which integrates security
throughout all aspects of the network.
C.Cisco Unified IP phones provide Extensible Markup Language (XML) capabilities to extend security
functions on a phone.
D.Cisco Unified Communications Manager Express is runs on Linux in order to protect against
vulnerabilities and attacks.
Correct:A B

Cisco examen   646-230   646-230   646-230 examen

NO.2 Which of these Cisco Unified Communications products will most increase employee
productivity?
A.Cisco Unified Communications Manager
B.Cisco Unified Operations Manager
C.Cisco Unified MeetingPlace
D.Integrated Service Router
Correct:C

Cisco examen   646-230   646-230   646-230 examen

NO.3 Which feature is handled outside of Cisco Unified Communications Manager?
A.call processing
B.signaling and device control
C.dial plan administration
D.RTP media path switching
E.directory services
F.programming interface to external applications
Correct:D

Cisco examen   646-230   646-230   646-230 examen

NO.4 Which three statements about Cisco Unified MeetingPlace are true? (Choose three.)
A.Cisco Unified MeetingPlace software can be installed on an MCS server platform.
B.Cisco Unified MeetingPlace Audio Server must be installed on an MCS server platform.
C.In order to implement video conferencing, you will need the Cisco Unified VC35xx series.
D.Cisco Unified MeetingPlace is a purely software-based solution.
E.Cisco Unified MeetingPlace is scalable up to 1000 simultaneous web conferences.
F.Cisco Unified MeetingPlace only supports voice and video conferences.
Correct:A C E

Cisco examen   646-230   646-230   646-230 examen

NO.5 A company's mission is to support its customers' technical needs. Its consultants work from
home or on site. They must often work in teams to exchange information about new products and
implementations. Choose the Cisco Unified Communications tool, features, and functions that will
best support this company's goal.
A.Unified Messaging, delivering every voice, email, and fax message into a single inbox
B.Presence, providing information about consultants, such as availability and busy status
C.Collaboration, bringing together voice, video, and web conferencing
D.Contact Center solutions, delivering intelligent contact routing, desktop and telephony integration, and
multichannel contact management
Correct:C

Cisco examen   646-230   646-230   646-230 examen

NO.6 Which sales tool provides a Microsoft Excel spreadsheet to calculate cost savings that can be
realized from a Cisco Unified Communication implementation?
A.Cisco CNIC
B.Cisco ROI methodology
C.needs-based competitive differentiator
D.computer telephony integration analyzer
Correct:B

Cisco examen   646-230   646-230   646-230 examen

NO.7 An account manager requires an easy-to-use, web-enabled tool to demonstrate to a prospective
customer the benefits of a converged network in terms of productivity enhancements and real
estate savings. What should the account manager use?
A.Cisco ROI analysis
B.Cisco CNIC
C.business case from the industry of the prospect
D.customized hurdle rate analysis
Correct:B

Cisco examen   646-230   646-230   646-230 examen

NO.8 Cisco Unified Communications Manager Express would be most appropriate for which potential
customer?
A.an organization that needs to support a large number of teleworkers
B.a global organization with many offices around the world
C.an organization with several regional and branch offices
D.a small organization with approximately 100 employees
Correct:D

Cisco examen   646-230   646-230   646-230 examen

NO.9 An emerging airline in South Asia wants to enhance its customer responsiveness. It already
has a web portal by means of which it offers online booking and reservation of tickets. In addition,
it would like to integrate a service by which customers can dial in via phone and be guided
through an interactive audio dialog allowing them to make reservations or book flight connections.
Which Cisco Unified Communications solution would be the best for this issue?
A.Cisco Unified Presence with integration of Microsoft Office Communicator
B.Cisco Unity with unified messaging and integrated call handlers
C.Cisco Unified Customer Voice Portal with VoiceXML
D.Cisco Unified MeetingPlace with IBM Lotus Notes integration
Correct:C

Cisco examen   646-230   646-230   646-230 examen

NO.10 Which statement about Cisco Unified Communications Manager Express and Cisco Unified
Communications Manager is correct?
A.Cisco Unified Communications Manager Express is router-based and Cisco Unified Communications
Manager scales up to 240 users.
B.Cisco Unified Communications Manager is router-based and scales up to 24000 users.
C.Cisco Unified Communications Manager is server-based and scales up to 24000 users.
D.Cisco Unified Communications Manager Express is router-based and Cisco Unified Communications
Manager scales up to 30000 users.
E.Cisco Unified Communications Manager is server-based and Cisco Unified Communications Manager
Express scales up to 300 users.
Correct:D

Cisco examen   646-230   646-230   646-230 examen

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Code d'Examen: 646-223
Nom d'Examen: Cisco (Unified Communications Express AM)
Questions et réponses: 87 Q&As

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NO.1 You are the senior desktop administrator for . You are required to choose a phone that supports many
speed dials and is reachable via multiple lines. Which Cisco Unified IP phone solution would be the best
choice?
A.Cisco Unified IP Phone 7906G
B.Cisco Unified IP Phone 7931G
C.Cisco Unified IP Phone 7945G
D.Cisco Unified IP Phone 7971G
Answer: A

Cisco examen   certification 646-223   certification 646-223   646-223 examen   646-223

NO.2 A potential customer has several global offices, including one in North America, two in France, and one
in Germany. This prospect is investigating cost-effective voice mail and auto attendant, and has asked for
your recommendation. What application would best meet the needs of the customer?
A.Cisco Unity Express
B.Cisco Unity
C.customized XML applications
D.Cisco CallManager
Answer: A

Cisco   646-223 examen   646-223   646-223 examen

NO.3 The IT manager from a prospective client organization explains that their network is overloaded. The
network has been in use since 2002 with minimal upgrades, and is composed of several different devices
from different vendors. E-mail is slow, the voice-mail system is outdated, and employee productivity and
responsiveness are suffering. Given this scenario, which business driver is most appropriate to sell a
Cisco IP Communications solution?
A.Reduce operating costs
B.Increase revenue generation
C.Facilitate future expansion
D.reduce the number of employees
Answer: A

Cisco   646-223   646-223

NO.4 An account manager is meeting with a service provider that has installed Cisco CallManager Express at
a large number of its subscriber sites. The customer wants to maintain and troubleshoot Cisco
CallManager Express remotely. Which Cisco CallManager Express feature makes this possible?
A.CiscoWorks VPN/Security Management Solution
B.Cisco Network Analysis Module
C.command-line interface
D.CiscoWorks IP Telephony Environment Monitor
Answer: C

certification Cisco   646-223 examen   646-223   646-223

NO.5 Which product was designed for small offices, supports 240 phones as a fully integrated feature of the
Cisco access router, and uses Cisco IP phones, Cisco Catalyst switches with inline power and QoS, and
router-based gateways to the PSTN?
A.Cisco CallManager option
B.Cisco CallManager Express
C.Cisco Unity option
D.Cisco Unity Express
Answer: B

Cisco examen   certification 646-223   646-223   646-223

NO.6 Which two baseline discovery questions would be most appropriate to ask an IT manager? (Choose
two.)
A.In how many locations do you have Cisco routers deployed?
B.Would installing Cisco IP Communications Express with other business systems reduce the complexity
of your IP infrastructure?
C.How many platforms do you intend to use for call processing and voice mail?
D.Do you anticipate growth in the number of employees over the next few years?
Answer: AC

Cisco   646-223 examen   646-223   646-223   646-223

NO.7 An account manager is meeting with a service provider customer planning to upgrade each of its
managed routers with a Cisco Unity Express Network Module from the Cisco Unity Express Advanced
Integration Module. Because this customer manages hundreds of routers at dispersed locations, the
customer is concerned about labor costs in upgrading their routers. What should be your response to this
concern?
A.Cisco can send a technician to perform the upgrade at each site.
B.Cisco will ship the modules to the subscriber locations, and the subscriber can easily install them.
C.The subscriber should contact the closest Cisco sales office and bring in each router for installation.
D.Cisco will ship the modules to the service provider, and the service provider must install each module at
each subscriber location.
Answer: B

certification Cisco   certification 646-223   646-223   646-223 examen

NO.8 You require an easy-to-use, web-enabled tool to demonstrate to a prospective customer the benefits of
a converged network in terms of productivity enhancements and real estate savings.
Which tool should you use?
A.Cisco ROI analysis
B.Cisco CNIC
C.business case from the industry of the prospect
D.customized hurdle rate analysis
Answer: B

Cisco   646-223   646-223 examen   646-223   certification 646-223   646-223

NO.9 An account manager is meeting with a customer who is interested in a Cisco IP Communications
solution. The customer needs to support a variety of analog devices, voice mail, auto attendant, and 200
users. Which solution should the account manager discuss with this customer?
A.A full Cisco CallManager solution
B.A full Cisco CallManager solution with Cisco Unity
C.Cisco CallManager Express
D.Cisco CallManager Express with Cisco Unity Express
Answer: D

Cisco   646-223 examen   646-223

NO.10 Organizations that embrace Cisco IP Communications solutions are able to interoperate with existing
TDM systems and applications, as well as support which two traditional telephony networking standards?
(Choose two.)
A.QSIG
B.BGP
C.SIP
D.TDM
E.DPNSS
Answer: AE

certification Cisco   646-223 examen   646-223   646-223

NO.11 You work as the network administrator at . And the company is thinking about whether to purchase
licenses for Cisco Unified Communications Manager Express. The typical branch site has 50 analog
devices (phones, fax machines, door openers, and so on) and keeps 100 IP phones for salespeople. Will
Cisco Unified Communications Manager Express support the number of analog phones and IP phones
described, and what is the maximum possible number of analog phones and IP phones?
A.No. Cisco Unified Communications Manager Express only supports up to 88 analog devices and 24 IP
phones.
B.No. Cisco Unified Communications Manager Express does not support analog devices, but does
support 24 IP phones.
C.Yes. Cisco Unified Communications Manager Express supports up to 88 analog devices and 240 IP
phones.
D.Yes. Cisco Unified Communications Manager Express supports up to 50 analog devices and 240 IP
phones.
Answer: C

certification Cisco   646-223   certification 646-223   certification 646-223

NO.12 You work as a systems administrator at . Your company is planning to choose a Cisco Unified
Communications solution because IP telephony solutions seems not be worth the cost. Which statement
would be the best annotation to this concern?
A.Cisco Unified Communications supports the idea of a converged network in which telephony and IP
components are integrated, while the traditional office environments in which voice and data are separate.
B.Cisco or its IP telephony specialized channel partners can customize these solutions to meet business
demands and realize cost savings resulting from existing equipment or applications, while Cisco Unified
Communications solutions are based on tested and verified designs that ensure rapid ROI.
C.With low operating and capital costs, a Cisco Unified Communications deployment will pay for itself in
18 months on average, and will provide an average annual savings per user of US$334. The drivers of
the ROI are determined by the unique network circumstances of the customer, such as the speed of
migration, the remaining life on the PBX, and the extent of the data upgrade.
D.An IP-enabled PBX inevitably reaches a point called the golden phone, at which an addition requires
more than just a phone, but requires a card to support the phone, and possibly a new shelf of a cabinet to
house the card. These upgrades end up being costly and offer the customer no flexibility to implement
nonproprietary solutions in the future.
Answer: C

Cisco   certification 646-223   646-223 examen   646-223 examen

NO.13 One of your potential customers has concerns about choosing a Cisco IP Communications solution
because, according to the competition, IP telephony solutions cost more than they are worth. Which
strategy would be most appropriate to defuse this concern.?
A.Unlike traditional office environments where voice and data are separate, Cisco IP Communications
supports the idea of a converged network where the telephony and IP components are integrated.
B.An IP-enabled PBX inevitably reaches a point called the golden phone, at which an addition requires
more than just a phone. In fact, it requires a card to support the phone, and possibly a new shelf of a
cabinet to house the card. These upgrades end up being very costly and offer the customer no flexibility to
implement nonproprietary solutions in the future.
C.With low operating and capital costs, a Cisco IP Communications deployment will pay for itself in 18
months on average and will provide an average annual savings per user of US$334. The drivers of the
ROI are determined by the unique network circumstances of the customer, such as the speed of migration,
the remaining life on the PBX, and the extent of the data upgrade.
D.Cisco IP Communications solutions are based on tested and verified designs that ensure rapid ROI.
Cisco or its IP telephony specialized channel partners can also customize these solutions to meet
business demands and realize cost savings resulting from existing equipment or applications.
Answer: C

Cisco   646-223 examen   646-223 examen   646-223

NO.14 You work as the network administrator at . has several global offices, including one in Britain, two in
North America, and three in Asia. The company needs to investigate cost-effective voice mail and auto
attendant, and has asked for your recommendation. What application would best meet the requirements
of the company?
A.Cisco Unity Express
B.Customized XML applications
C.Cisco Unified Communications Manager
D.Cisco Unified CallConnector Mobility
Answer: A

Cisco examen   646-223   certification 646-223   646-223   646-223

NO.15 How does a converged solution work?
A.Voice traffic is carried over a circuit-switched network, and data traffic is carried on an IP network
B.Voice, video, and data are integrated onto a single IP network.
C.The network is comprised of proprietary time-division multiplexing hardware and circuits.
D.The LAN is used for data traffic, and the WAN is used to integrate voice and video traffic
Answer: B

Cisco   646-223   646-223 examen   certification 646-223   646-223 examen

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Code d'Examen: 642-181
Nom d'Examen: Cisco (Cisco Unified Presence Design and Implementation)
Questions et réponses: 52 Q&As

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NO.1 One of the following is a peripheral component of Cisco Unified Presence. Which one is it?
A.sync agent
B.profile agent
C.SIP presence engine
D.SIP proxy
Answer:B

Cisco   642-181   642-181

NO.2 User accounts for Cisco Unified Presence server are created with of the following applications. Which is
the proper application?
A.Cisco Unified Presence server administration
B.Cisco Unified Communications Manager administration
C.Cisco Unified Personal Communicator administration
D.third-party administration
Answer:B

certification Cisco   642-181   certification 642-181   642-181 examen   642-181

NO.3 You are a network administrator for certways. You have just configured directory synchronization for
users of a Cisco Unified Presence solution. In order that Cisco Unified Personal Communicator logins to
authenticate with the directory, which of the following would you choose?
A.a secure link with Cisco Unified Communications Manager database
B.LDAP authentication enabled on Cisco Unified Presence
C.DC-Directory authentication with Cisco Unified Communications Manager
D.LDAP authentication enabled on Cisco Unified Communications Manager
Answer:D

certification Cisco   642-181   642-181 examen

NO.4 A user uses IBM Lotus Sametime to try a Click-to-Call, and the call gets rejected. The following are
possible causes of this problem. Which one is least likely to be the cases?
A.Rerouting calling search space on Cisco Unified Communications Manager
B.Cisco Unified Presence SIP proxy settings
C.Out-of-Dialog calling search space on Cisco Unified Communications Manager
D.IBM Lotus Sametime users using the default Sametime community
Answer:B

certification Cisco   642-181 examen   642-181   642-181

NO.5 Your Cisco Unified Communications Manager Release 5.x has been upgraded to Cisco Unified
Communications Manager Release 6.x, and Cisco Unified Presence Release 1.x has been upgraded to
Cisco Unified Presence Release 6.x. After upgrade, which feature will not be found?
A.server redundancy
B.SIP PUBLISH trunk
C.calendaring via Microsoft Exchange
D.adjunct licensing
Answer:A

Cisco   642-181 examen   642-181 examen   certification 642-181

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Code d'Examen: 650-195
Nom d'Examen: Cisco (SMBEN - SMB Solutions for Engineers)
Questions et réponses: 128 Q&As

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NO.1 Which two types of information might be found at the Small Business Partner Central website? (Choose
two.)
A. sales program information
B. online product ordering
C. technology partner products and services
D. product information on the Data Center products
E. specialization and certification details
Answer: AE

Cisco   650-195   650-195 examen

NO.2 What solution would you recommend to a small business customer that requires high-bandwidth
connectivity and strong security?
A. CE520
B. 520-T1 SR
C. ASA5505
D. UC520
Answer: B

Cisco   650-195 examen   650-195   650-195

NO.3 Which Cisco Small Business router features a 4-port Fast Ethernet integrated switch but not wireless
capabilities?
A. RVS4000
B. RVL200
C. RV016
D. RV082
Answer: B

Cisco   650-195 examen   certification 650-195   650-195 examen

NO.4 Which Cisco Small Business portfolio product is targeted to customers who leverage technology as a
strategic advantage in their business?
A. Cisco Small Business Series
B. Cisco Integrated Services Router
C. Cisco Partner Development Funds
D. Cisco Small Business Pro Series
E. Cisco Catalyst Switches
Answer: D

Cisco   certification 650-195   650-195

NO.5 Which Cisco Small Business wireless product includes a 5-port switch
A. WAP200E
B. WET200
C. WAP4410N
D. WAP2000
E. WAP200
Answer: B

Cisco examen   650-195   650-195 examen

NO.6 What are two advantages that the Cisco SA 520 all-in-one UTM security device has over implementing
a typical router in a small business network? (Choose two.)
A. Cisco Intrusion Prevention System
B. higher bandwidth
C. virtual private networks
D. access control lists
E. URL filtering
Answer: CE

Cisco   650-195 examen   650-195   certification 650-195   certification 650-195   650-195 examen

NO.7 Which two Cisco Partner Development Funds tracks are available for SMB Specialized and Express
Foundation Specialized partners? (Choose two.)
A. PDF Cash Back
B. PDF Pro Basic
C. Commercial PDF BE
D. Commercial PDF EUC
E. PDF Core
Answer: BE

Cisco   certification 650-195   650-195   650-195   certification 650-195

NO.8 Using Smart Designs increases the typical deal size by how much?
A. 3x
B. 5x
C. 10x
D. 2x
Answer: A

Cisco examen   650-195 examen   650-195

NO.9 What is the primary benefit of Single Number Reach?
A. Employees can receive calls at their desk and cell phone simultaneously.
B. Customers can call one number to reach all employees.
C. Employees can have their calls forwarded to the receptionist.
D. Customers can call any office number and the receptionist receives the call.
Answer: A

Cisco examen   650-195   certification 650-195   650-195 examen   certification 650-195   650-195

NO.10 The Cisco Smart Business Communications System offers support of third-party applications. What is
the primary purpose of the VeraSMART application?
A. present relevant customer information
B. interpret detail call records
C. access shop data
D. manage and remediate network problems
Answer: B

Cisco   650-195   650-195 examen   650-195 examen

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Code d'Examen: 642-165
Nom d'Examen: Cisco (Unified Communications Contact Center Express Implementation(UCCX))
Questions et réponses: 186 Q&As

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NO.1 select a statement about the Call subflow step that is not ture
A. a subflow can access all vanables in the calling script
B. when the call subflow step exrcutes,you can transfer values of vanables from the calling flow to the
subflow
C. after the call subflow step exrcutes, you can transfer values of vanables from the subflow to the calling
flow
D. the same subflow can be invoked from different scripts
Answer: A

Cisco   642-165   642-165 examen   642-165

NO.2 If you have not configured the database subsystem,what is the status of the database subsystem on the
control center page of appadmin?
A. partial service
B. out of service
C. shutdown
D. not configured
Answer: B

Cisco   642-165   certification 642-165   642-165   642-165 examen

NO.3 A preview outbound dialer uses which source and destination resources?
A. a CTI port to the custormer
B. the ACD line of the agent to the customer
C. the personal line of the agent to the customer
D. a CTI port the agent then redirected to the customer
Answer: D

Cisco   642-165   642-165   642-165

NO.4 Which step would you use to get information about the numbet of contacts currently in queue?
A. get contact info
B. get session info
C. get call contact info
D. get reporting statistics
Answer: D

certification Cisco   certification 642-165   certification 642-165   642-165   642-165

NO.5 Which three tasks are supported by the cisco supervisor desktop.?
A. push a web page to an agent s cisco agent desktop
B. chat with an agent
C. log in an agent
D. change an agent s state to ready
E. send an email to an agent
Answer: A, B, D

Cisco   642-165 examen   642-165   642-165   642-165

NO.6 in a cisco unified contact center experss deployment with cisco unified communications manager
express.which feature is able on the cisco agent desktop?
A. recording
B. monitoring
C. embedded browser
D. call-control buttons
Answer: C

certification Cisco   642-165   642-165 examen   certification 642-165   642-165

NO.7 Which three tasks can an agent perform on the cisco agent desktop?
A. chat with an SME
B. send an email to an SME
C. send enterprise data to an SME
D. transter a call to an SME
E. see the ACD state of an SME
Answer: A, C, D

Cisco   642-165 examen   642-165   642-165   642-165 examen

NO.8 Presence integration is a Cisco unified CCX teature available in which of these packages?
A. premium, enhanced,and standard
B. premium only
C. premium with high availability only
D. premium and enhanced\
Answer: A

Cisco   642-165   642-165 examen   642-165   642-165 examen   642-165

NO.9 What is the maximux number of concurrent emails an agent can have ?
A. 1 email
B. 2 emails
C. 5 email s
D. 10 emails
Answer: C

certification Cisco   642-165   642-165   642-165   642-165   642-165 examen

NO.10 what should you set the client configuration to when configuring the ODBC data source for the
database subsystem?
A. TCP/IP
B. multiprotocol
C. named pipes
D. nwlink IPX/SPX
Answer: A

certification Cisco   642-165   642-165 examen   642-165 examen

NO.11 Which interface do the cisco unified communications manager and cisco unified CCX use for call
control?
A . AXL
B. HTTP
C. LDAP
D. JTAPI
Answer: D

Cisco examen   642-165   642-165 examen

NO.12 Which step can be used to trap runtime script errors and recover gracefully?
A. set
B. call subflow
C. on exception goto
D. get reporting statistic
Answer: C

certification Cisco   certification 642-165   642-165   certification 642-165   certification 642-165

NO.13 Which configurationg enables a cisco unified contact center express server to fail over to a secondary
cisco unified communications manager server when the primary server fails?
A. no special configuration is needed
B. configure LDAP with a secondary phone
C. configure a second cisco unified communications manager telephone user with an alternate range of
CTI ports
D. configure the telephone provide with a primary and secondary cisco unified communications manager
IP address
Answer: D

Cisco examen   certification 642-165   642-165   642-165   642-165

NO.14 How do you remove a phantom call (sometimes also referred to as ghost call) that is stuck in queue in
the CSQ real-time report?
A. log out all agents
B. restart the browser-based real-time reporting client
C. select the phantom call from the list of waiting contacts and select clear contact from the tools menu
D. reset the real-time reports
Answer: C

Cisco examen   certification 642-165   certification 642-165

NO.15 which three cisco unified contact center express application administration tasks may be performed by
a supervisor who does not adminstrative privilege?(choose three)
A. delete a resource group
B. remove a skill from a CSQ
C. enable autormatic work on a CSQ
D. modify the skill competence level of an agent
E. create a resource
F. delete a skill
Answer: B, C, D

Cisco examen   642-165 examen   642-165   certification 642-165

NO.16 which two are possible root causes for the application subsystem going into partial service
status?( choose two)
A. cisco unified communications manager telephone provider problen
B. CTI route point problem
C. CTI port group problem
D. script problem
E. system deadlock problem
Answer: D, E

Cisco examen   642-165 examen   642-165 examen   642-165 examen

NO.17 Which type of information is available from the cisco unified contact center express control center?
A. database repliccation status
B. systerm parameters configuration
C. date and time of most recent failure
D. cisco unified communications manager cluster status
Answer: C

Cisco   642-165 examen   642-165

NO.18 which two features are added when upgrading from cisco unified CCX standars to enhanced?
A. agent routing
B. historical reporting
C. conditional routing
D. priority queuing
Answer: A, D

Cisco   certification 642-165   642-165 examen   642-165 examen   642-165

NO.19 Which three tasks can an agent perform using email?
A. save the response as draft
B. send the response to supervisor
C. transfer the amail to another CSQ
D. transfer the email to another agent
E. delete the email
F. mark the email as junk
Answer: A, C, D

Cisco examen   642-165   642-165 examen

NO.20 with which product is cisco unified CCX integrated in order to allow an agent to chat with an SME using
CAD?
A. cisco unified presence
B. IP phone messenger
C. webex connect
D. microsoft office communicator
Answer: A

Cisco   642-165 examen   642-165   certification 642-165

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Code d'Examen: 650-568
Nom d'Examen: Cisco (Web Security for Field Engineers)
Questions et réponses: 50 Q&As

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NO.1 What is "stream scanning?
A. scanning streaming media for malware
B. scanning multiple downloads at the same time
C. passing pieces of a download to the client while the download is being scanned
D. passing scanned pieces of the file between two different malware-scanning engines
Answer: C

certification Cisco   650-568 examen   certification 650-568

NO.2 Which S-Series CLI command can help troubleshoot WCCP?
A. wccp debug enable
B. tailproxylogs
C. tailaccesslogs
D. showswccp
Answer: B

Cisco   certification 650-568   650-568   650-568 examen   650-568

NO.3 What is the S-Series Proxy Bypass List?
A. a list of proxy servers that are to be bypassed
B. a list of clients and destinations that will bypass the proxy in transparent mode
C. a list of clients and destinations that will bypass the proxy in explicit forward mode
D. a list of user agents exempt from authentication
Answer: B

certification Cisco   650-568   certification 650-568   650-568   certification 650-568   650-568

NO.4 You are helping the customer customer configure anthentication, a new asyncOS upgrade becomes
available, what should you do?
A. avoid mentioning the upgrade to the customer
B. schedule a convenient time to upgrade again, backing up the configuration before and after the
upgrade
C. contact customer support and ask them to run the upgrade for you
D. immediately show the customer how to run the CLI command upgrade
Answer: B

certification Cisco   650-568   650-568   650-568   650-568

NO.5 If authentication is enabled, which statement is true?
A. client reports will display authenticated usernames
B. client reports will display both the username and IP address of the clients
C. client reports are not affected by authentication
D. client reports will display the IP address of the authentication server.
Answer: A

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